Office hours: Mondays through Fridays 9am to 5pm by appointment only.

Provides informational handouts
  Provides paper applications as requested
  Provides access to telephones to call DCF Customer Call Center 1-866-762-2237
  Provides computer to make application on-line
  Provides printer for ACCESS documents
  Fax machine to fax documents to DCF
  Copy machine to copy application related documents
  Ability to explain application process
  Assist customers with submitting application
  Ability to assist customers with completing the Webapp
  Provides case status information and outstanding information needed